Solving Business Problems Using People Analytics

Join us in this 5-week, online course to become a data driven people strategy leader with the skills to design, interpret, share, and apply people analytics to achieve business outcomes.
Course at a glance
  • Duration: 5 weeks
  • Time Commitment: 1.5-2 hours per week. 100% Online. Complete on your own pace. Flexible deadlines.
  • Format: Video case studies. Curated content. Discussion forums. Networking.
  • Deliverables: Walk away with an Action Plan and Blueprint for your organization.
  • Credits: 8 SHRM and HCRI recertification credits.

Solving Business Problems Using People Analytics

Lead Faculty: Heather Whiteman

Lecturer – People Analytics, UC Berkeley Haas School of Business & Future Workplace Fellow

Heather Whiteman, PhD is an expert in People Analytics, Talent Transformation and the Future of Work. She has held executive roles leading People Analytics, Talent Management, Learning & Development, HR Operations and HR Technology at companies like General Electric (GE), Pacific Gas & Electric, and more through consulting partnerships. Heather teaches People Analytics at UC Berkeley Haas and UC Berkeley Extension. She has a master’s degree in Industrial/Organizational Psychology and a PhD in Human Capital Management.


What You’ll Learn:

Solving Business Problems Using People Analytics is about using a data-driven approach to inform your people practices, programs, and processes. This is a foundational level course, you do not need to already be proficient in data analytics to take it.

This online course showcases how HR pioneers are using People Analytics in all areas of the employee life cycle including:

Audience for Solving Business Problems Using People Analytics is targeted to HR and HRIS professionals with job titles in areas such as:

  • HR Generalist
  • Employee Experience
  • Leadership & Development
  • HRIS
  • Enterprise Learning
  • People Analytics
  • Talent Acquisition
  • HR Business Partner
  • Talent Management
  • Performance Management
  • Global Recruiting
  • Business Leaders


This Course Features Five Modules:

Each module takes about one hour of time which includes viewing videos, reading relevant articles, answering questions, contributing to the course and collaborating with other learners.

The Five Modules include:


Learners who complete this course are eligible for 8 re-certification credits from SHRM and HRCI.

Future Workplace® is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Course Design Principles

Solving Business Problems Using People Analytics was designed to be highly engaging using our Learn, Review, Apply format culminating in a digital badge detailing each learner’s achievements and shareable on social media.


  • Understand what People Analytics is and how it can be used
  • Assess and discuss how top companies use People Analytics to realize business results.


  • Reflect on the videos of top practitioners sharing why and how they use People Analytics
  • Review short knowledge check questions following your exposure to videos, articles and other content


  • Participate in discussion questions and exercises to apply your knowledge
  • Build an Action Plan to educate your stakeholders
  • Create a video on how to move forward integrating People Analytics into your workflows and processes
Led by Top People Analytics Practitioners

This course is designed for HR practitioners and business leaders to learn the techniques to solve some of today’s toughest business challenges through the power of applying insights gained through people analytics. Learn from experts in the field from organizations like MasterCard, Google, Liberty Mutual, Airbnb, Medtronic, Stitchfix, Genentech and more!

Video Case Studies, Recertification Credits & Digital Badge

According to a study by LinkedIn, there has been a threefold increase in the number of HR professionals in North America who list people analytics skills in their profiles. Join their ranks, plus receive recertification credits and a digital badge to build your personal brand and document your new skills in People Analytics.

Five Week Online Course Building Your People Analytics Skills

This course was designed to help you embrace the power of people analytics in a world that is becoming more data driven. Whether you are a self-proclaimed data-nerd or have decided you need to add people analytics to your skill set; this course will enable you to utilize people data to drive results and impact your organization!

Live Interactive Session with Course Faculty

Half way through our course, we will conduct a one hour webinar with all learners to answer questions, share challenges and bring our community together. This session will run live, but will also be recorded and shared as a digital asset with all learners.