HR leaders have always played a crucial role in their organizations, but the Covid-19 pandemic has thrust HR into the leadership spotlight. In the process, HR has become “essential workers” to ensure a safe and healthy return to the workplace.
The coronavirus has become one of the greatest accelerators for workplace transformation of our lifetime. When I wrote The Impact of the Coronavirus on HR and the New Normal of Work, I started to see how the coronavirus pandemic was going to impact how we work, learn, exercise, shop, and communicate. It’s clear now, the pandemic has forced the type of workplace experimentation that would have taken years if not decades to happen: working remotely, re-thinking business travel and moving in-person training to virtual.
The Coronavirus has drastically reshaped the economy and the labor force. Since its rapid spread around the globe, we have experienced titanic shifts in how we work, where we work, and the technologies we use to stay connected. We believe this is HR’s moment to lead organizations in navigating the future. They have a tremendous opportunity, and responsibility, to provide workers with guidance on the skills and capabilities they will need to be successful over the next decade as new roles continue to emerge.
Future Workplace is proud to announce our next Future Workplace Spark Session taking place virtually on September 24th from 12:00 noon to 1:30 pm EDT. This session is open to both members of the Future Workplace Network, and nonmembers who want to learn about Future Workplace and the Future Workplace Academy.
As work from home becomes the new normal for many, if not most, of us employee experience is a strategic business approach that touches every aspect of how the employee engages with the organization. As noted by Dr. Steve Hunt, Chief Expert, Technology & Work at SAP, “Employee experience management tells us the ‘why’ behind the perceptions employees have about the moments that matter to them and allows employers to get inside the heads of employees, turn on the sound, and understand what is working and not working for them.”
As businesses worldwide cancel in-person training due to the coronavirus, they are overwhelmingly turning to virtual learning. Whether that means upskilling the front line or adding new capabilities to managers, most leaders agree on one thing: They must continue to provide myriad ways to add new skills while keeping employees safe.
For the past decade I have been writing and speaking about the disruptions in the way we work, learn and communicate. In my article, Humans, Gigs and Robots Are The New Blended Workforce, I saw an increase in full time workers working side by side with gig workers and bots or digital assistants. I went on to say: the pace of change has never been this fast, yet it will never be this slow again!
The 2020 Workplace is here! The workplace I described in my book, The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today, is now distinguished by a workplace where the rapid pace of change is the new constant in the world of work! As we head into the 2020 workplace, ask yourself: how can you lead your HR function in the next decade?